SALES TERMS AND CONDITIONS
These General Terms and Conditions regulate the distance selling relationship between CEVAGRAF, SCCL and the user
INFORMATION PRIOR TO THE CONTRACTUAL PROCESS
The website www.cevagraf.coop is the property of CEVAGRAF SCCL, with CIF F58137001 and registered office at C/ PRAGA 22-24 POL IND COVA SOLERA 08191 RUBI BARCELONA.
The General Terms and Conditions regulate the distance selling relationship between CEVAGRAF SCCL and the user or client, in accordance with the legal stipulations, in particular: "Ley 7/1998, de 13 de abril, sobre Condiciones Generales de Contratación", "Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales", "Ley 7/1996, de 15 de enero de Ordenación del Comercio Minorista", "Reglamento General de Protección de Datos" and "Ley 34/2002 de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico". Additionally, for distance sales to consumers or users, the natural or juridical persons who acquire, use or enjoy these general contracting conditions as final addressees are regulated in accordance with "Ley 3/2014, de 27 de marzo por la que se modifica el texto refundido de la Ley General para la Defensa de los consumidores y Usuarios".
CEVAGRAF SCCL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. These modifications may be made, through their websites, by any legally admissible means and shall be binding for as long as they are published on the website and until they are validly modified by subsequent ones. Nevertheless, CEVAGRAF SCCL reserves the right to apply, in certain cases, some Particular Contract Conditions prevailing over the present General Conditions when it considers it suitable, announcing them in due time and manner.
The purpose of the website are typography and logo services.
Contract duration is linked to the product subscription without prejudice to possible return for defects.
As a user or client you explicitly declare that you know, understand and accept the conditions of use and these general terms and conditions of contract. You also declare that you are of legal age and have the legal capacity to access and contract by means of the CEVAGRAF SCCL websites.
To purchase our services, you can go to the corresponding section of our online store. You can visit the different sections of our online store and choose the products you want to buy.
For PREMIUM plans it is essential to sign up as a web user to make the purchase online. You can access the corresponding section for signing up on the website.
During the checkout process you will need to identify yourself with your provided username and password. This information will not be made public. You are responsible for treating confidentially and responsibly the username and password obtained when signing up as a customer, and you cannot transfer them to any other person. You can modify the registered information at any time in your customer area. In this same section you will have access to your order history: this is only a consultation section but its management is allowed, the users being able to delete those records they do not consider necessary to display.
At the end of the purchase process, the customer will receive a confirmation by email. It is essential that during the purchase process the user provides a valid email. If within 24 hours from the completion of the order no confirmation is received, please contact CEVAGRAF SCCL's customer service via telephone or email choosedafont@cevagraf.coop.
All contents of this website are in English, Spanish and French.
Invoicing details you provided in your order will be used to issue the corresponding invoice. Once the order has been dispatched, it will not be possible to make changes to the holder or any other concept.
The client explicitly authorizes CEVAGRAF SCCL, to use the NIF/CIF recorded in the order for this one and for all the subsequent orders, which will be valid until the client, in writing, indicates that it should not continue to be used.
Payment must be made immediately upon receipt of the order confirmation, by the means chosen by the customer at the time of contracting. The invoice will be available at any time on the customer account.
SERVICE CHOOSEDAFONT
The object of the subdirectory www.cevagraf.coop/choosedafont are typographic services to design logos.
The duration of the contract will be linked to the term determined in the corresponding plan.
DATA PROTECTION
In accordance with the provisions of the legislation in force on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system belonging to CEVAGRAF, SCCL, NIF F58137001 and whose registered office is located at C/ Praga, 22-24 Pol. Ind. Cova Solera, 08191 Rubí, Barcelona (Spain), to process the registration as a user of the website and to manage subsequent actions resulting from the online purchase. Your data will be kept for the period strictly necessary to fulfill the purposes previously foreseen, except for legal obligation.
CEVAGRAF, SCCL informs that this processing operations are legitimized by the consentment and the execution of the contract that has been subscribed between both parts.
In accordance with your rights under current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing thereof, by sending your request to C/ PRAGA 22-24 POL IND COVA SOLERA 08191 RUBI BARCELONA or to e-mail derechosarco@cevagraf.coop. You may contact the competent Control Authority to file any complaint you deem appropriate.
COMMUNICATIONS
Before placing the order the customer must provide at least one email address, and must make sure that it is fully operational until the order is completed. Customers will ensure reception of e-mails issued by CEVAGRAF, SCCL, in particular, the activation of "junk mail" filters, both on their local computer and on their mail server. This same email address will also be valid for future orders, unless explicitly stated otherwise by the customer.
According to the first paragraph, every communication made by CEVAGRAF, SCCL by email to the address provided by the customer, shall be considered as received by the customer after being sent. CEVAGRAF, SCCL is only liable for data transmission failures if they are originated in its field, and in this case CEVAGRAF, SCCL will provide the means to communicate with the customer and to report about the issue.
CEVAGRAF, SCCL is not obliged to warn the customer about inoperative, missing, non-working or erroneous email addresses.
PRODUCT'S ESSENTIAL CHARACTERISTICS
All products and services offered in our online store include a picture and their essential features, this information is obtained from the manufacturer itself. Product color as seen in the pictures is not binding. It is identified in the features.
OFFER AND VALIDITY
In case of a promotion in any of Choosedafont's plans, its essential characteristics, the offer price and the validity of the offer shall always be indicated.
In compliance with current legislation CEVAGRAF SCCL offers information on all items on sale, their features and prices. However, CEVAGRAF SCCL has the right to withdraw, replace or change the products and / or services offered through its website, by simply changing the content of it. Thus, the products and / or services offered at any time by the website will be governed by the General Terms and Conditions in force in each case. Likewise, the company will have the faculty to stop offering, without previous notice and at any time, access to the abovementioned products and/or services.
TECHNICAL WARNINGS
Files must conform to the specifications. CEVAGRAF, S.C.C.L. is not responsible for the final result of documents with pixelated characters or low resolution embedded images. Likewise, in the case that all the data (fonts, images, texts) have not been embedded, CEVAGRAF, SCCL is not responsible for the final result being exactly the same as the one the client can see on their screen.
Computer files necessary to manufacture the printed product must be provided by the customer and must conform to the technical requirements for printing using digital or offset technologies. It is understood that the customer is able to generate PDF files correctly.
The customer accepts unreservedly the technical limitations of industrial printing (colour variations between physical media and on-screen reproduction; colour reprints from another printer; finishing and cutting tolerances of +/- 1 mm, etc.). If the print files are not transmitted in CMYK mode, CEVAGRAF , SCCL is authorized to convert them. Responsibility in case of colour variations will be assumed by the customer. By transmitting the print files in a color mode other than CMYK, the customer explicitly declares to be responsible for the risk involved in this conversion. The customer acknowledges he is aware design tools never guarantee a reproduction that is exactly the same as the file shown on the screen.
GUARANTEES
In accordance with the acts "Ley 23/2003 de Garantías en la Venta de bienes de consumo" and "Ley 26/1984, de 19 de julio, General para la Defensa de los Consumidores y Usuarios", CEVAGRAF SCCL is responsible for any lack of conformity of all products and services offered on the website within two years from the delivery with respect to consumers or users who acquire, use or enjoy them as final recipients.
CEVAGRAF SCCL offers an after-sales service. Customers may contact the after-sales service, by e-mail to choosedafont@cevagraf.coop or at the locations established by the supplier. In case of doubt you can contact the customer service T 674 338 792 or by e-mail choosedafont@cevagraf.coop.
SERVICE PLANS CHOOSEDAFONT
Basic Plan. Free service with free access and the following functionalities:
- Save fonts to favorites
- Customize each typography live
- Copy color code and fonts
- Download fonts to your device
Plan Premium 1 year. This plan will have an amount of 35 € per year and with the following functionalities:
- Save fonts to favorites
- Customize each typography live
- Copy color code and fonts
- Download fonts to your device
- Save your font settings
- Download your logos in PNG, JPG, PDF.
- Add fonts to private folders
- Browse the web without ads
Plan Premium 2 years. This plan will have an amount of 59.50 € for the term of two years and with the following features:
- Save fonts to favorites
- Customize each typography live
- Copy color code and fonts
- Download fonts to your device
- Save your font settings
- Download your logos in PNG, JPG, PDF.
- Add fonts to private folders
- Browse the web without ads
PRICES
Prices include legal Value Added Tax (VAT), that it is currently 21% (in some products and in exceptional cases we may apply 4% VAT if required by the customer). In the case of the European Union countries, with the exception of Spain, If customers provide their VAT identification number, orders will be invoiced excluding of VAT.
If any other tax is applicable, this would be specified (IGIC or IPSI).
Valid contractual prices will be those established at the time of the order. Limited offers shall be valid until expiration of the specified time period.
PAYMENT METHODS
To pay for our service you can choose any of the following methods. During the purchase process you will need to make your choice:
MASTERCARD / VISA CREDIT CARD All operations involving transmission of personal or bank data are performed using a secure environment, a server based on SSL (Secure Sockets Layer) standard security technology. Any information you send to us travels encrypted through the Internet.
Likewise, your credit card details are entered directly into the bank's website via a virtual POS (bank's virtual Point of Sale) and are not entered or registered on any server belonging to CEVAGRAF SCCL.
When paying by VISA or MASTERCARD you will always be asked for the following data: card number, expiry date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of your card, which guarantees higher transaction security.
This payment method is only available on the web.
Should a purchase amount has been fraudulently or unduly charged using a payment card number, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and re-credit entries in the supplier's and cardholder's accounts shall be made as soon as possible. However, if the purchase had actually been made by the cardholder and the refund request was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the charge, the cardholder will be obliged to compensate CEVAGRAF SCCL for the damages caused as a consequence of such cancellation.
PAYPAL PayPal allows you to send payments over the Internet safely and conveniently. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
For more information, visit PayPal: http://www.paypal.com.
EXECUTION SERVICE CHOOSEDAFONT
The different typographies will be available instantly and permanently taking into account the chosen plan.
WITHDRAWAL
The customer will have a period of fourteen calendar days to withdraw, from the day of conclusion of the contract, without penalty and without indication of the reasons.
The exercise of the right of withdrawal must be made by notification via telephone to +34 674 338 792, addressing the email choosedafont@cevagraf.coop, or through the withdrawal form (request the form to Cevagraf through the Web Contact).
According to the provisions of Article 103 of Law 3/2014 of 27 March amending the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or by their nature, can not be returned or can deteriorate or expire quickly, are exempt from withdrawal.
If the customer requests that the provision of the service begins during the withdrawal period, the customer will be obliged to pay the amount proportional to the part of the service provided at the time it has communicated its withdrawal, in relation to the object of the contract.
RETURN OF THE DEFECTIVE PRODUCT AND CLAIMS
In the event of a printing error attributable to CEVAGRAF, SCCL, a reprint will be made from the same original document at no additional cost, provided that CEVAGRAF, SCCL is notified within a maximum of 48 hours after the order is delivered, informing CEVAGRAF, SCCL of the reason for return by any of the means provided in these general terms and conditions, and at no cost to the customer. This return by reason of defect or poor condition of the product will not be deemed a right of withdrawal.
If the customer wishes to submit a complaint, CEVAGRAF SCCL's headquarters are located at C/ PRAGA 22-24 POL IND COVA SOLERA 08191 RUBI BARCELONA) or via email choosedafont@cevagraf.coop.
Customers are asked to consider use of up-to-date virus protection software before sending their data. It is the sole responsibility of the customers to secure their data. CEVAGRAF, SCCL reserves the right to make a copy.
REFUND OF PAYMENT
Refunds of amounts received by the customer will be made using the same payment methods used by the customer, unless otherwise specified.
CEVAGRAF, SCCL may stop the refund until the customer provides proof of return.
In the event of undue delay on the part of CEVAGRAF, SCCL, with regard to the reimbursement of the sums paid, the client may claim double the sums paid, without prejudice to the right to compensation for damages suffered in excess of this amount.
TERMINATION
CEVAGRAF, SCCL reserves the right to terminate the contract without notice, in particular in the event of customer insolvency.
COPYRIGHT AND INTELLECTUAL PROPERTY
It is assumed that the customer owns the reproduction rights of the documents, images, graphic content, texts, logos, software, etc. entrusted to CEVAGRAF, SCCL for printing, and that they respect the laws on intellectual property. The customer is fully liable for any claims by third parties for copyright or other rights violations.
All rights to the contents of the submitted files are reserved.
LIABILITY DISCLAIMER
This website is owned and operated by Cevagraf, SCCL. Resources from this website (articles, templates, tutorials, etc ...) are provided for informational and illustrative purposes, under the Creative Commons Attribution-Noncommercial-ShareAlike 3.0 Unported license.
Although Cevagraf, S.C.C.L. makes every effort to ensure that all information contained on this website is accurate, current and contains no errors, we can not guarantee that is free of errors or omissions, and therefore we accept no responsibility for any error or omission.
All material on this website is updated to the date specified in each resource. However, some things may have changed since that date. Customers should check with Cevagraf, S.C.C.L. that the information is accurate before using it for their purposes.Furthermore, Cevagraf, S.C.C.L. accepts no responsibility for any action taken by the Customer as a result of relying on the information provided on this website, nor for any loss, damage, cost, disbursement or expense incurred or suffered in whatever form or by any person, either directly or indirectly, by you or any third party acting on your behalf, as a result of taking such action.You are solely responsible for deciding whether any of the Cevagraf, SCCLs resources is suitable for your purposes.
This web site includes links to other external websites. These links are provided to help you find information quickly and easily. Cevagraf, SCCL is not responsible for the content of these websites.
JURISDICTION
Likewise, CEVAGRAF, SCCL reserves the right to present the civil or penal actions it deems appropriate for the improper use of its website and content or for non-compliance with these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise, the parties may submit their conflicts to arbitration or recourse to ordinary courts in compliance with the rules on jurisdiction and competence in this respect. CEVAGRAF, SCCL is domiciled in BARCELONA, Spain.
CEVAGRAF SCCL's team
April 2019